September posting day 10: My surprising adventure with customer service
When I returned from Shore Leave a few weeks ago my tablet had somehow lost the wifi connection in my house. I use it mainly when I travel, or for reading on the Kindle app on my lunch break at work, so I wasn’t particularly motivated to take any action. However, I recently downloaded a couple of Kindle books from Amazon, so I needed to sync them on my tablet. Nothing I tried worked. So, I dug out the phone number for the cable company and gave them a call.
The voicemail system was easy to navigate.
A representative answered almost immediately.
She solved my problem within five minutes.
Bemused. I wish all contacts with various bureaucracies worked that way…!
(The books I’d bought showed up immediately when I opened the Kindle app. Yay!)